Cookie Policy

Understanding how we use cookies and similar technologies to enhance your browsing experience on our website.

Last Updated: January 1, 2025 | Version 2.1

Quick Summary

We use cookies to improve your experience on our website, remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser or our preference center.

Essential cookies are required for basic website functionality and cannot be disabled. Optional cookies enhance your experience but can be turned off.

Cookie Preferences

Manage your cookie preferences for this website:

Current Status: Not Set

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies contain information about your preferences and activities on the website.

Technical Definition:

HTTP cookies (web cookies, browser cookies) are small pieces of data sent from a website and stored on the user's computer by the user's web browser while browsing. They typically contain:

  • Name-value pairs of data
  • Domain and path information
  • Expiration date/time
  • Security flags (HttpOnly, Secure, SameSite)

2. Types of Cookies We Use

Essential Cookies Always Active

Purpose: These cookies are necessary for the website to function properly and cannot be disabled.

Examples:

  • Session Management: Maintaining your session while browsing
  • Security: CSRF protection and secure form submissions
  • Load Balancing: Directing traffic to appropriate servers
  • Cookie Consent: Remembering your cookie preferences

Legal Basis: Legitimate interest for website functionality

Analytics Cookies Optional

Purpose: Help us understand how visitors interact with our website to improve user experience.

Information Collected:

  • Pages visited and time spent on each page
  • Traffic sources and referral websites
  • Device and browser information
  • Geographic location (country/region level)
  • User journey and navigation patterns

Third-Party Services: Google Analytics, Microsoft Clarity

Data Retention: 26 months (Google Analytics), 13 months (Microsoft Clarity)

Marketing Cookies Optional

Purpose: Used to deliver relevant advertisements and track marketing campaign effectiveness.

Functionality:

  • Tracking visits across websites
  • Building advertising profiles
  • Measuring ad campaign performance
  • Retargeting previous website visitors

Partners: Google Ads, Facebook Pixel, LinkedIn Insight Tag

Opt-out: Available through browser settings or partner preference centers

Preference Cookies Optional

Purpose: Remember your settings and preferences to personalize your experience.

Stored Preferences:

  • Language and region settings
  • Display preferences (theme, layout)
  • Form data for convenience
  • Recently viewed products/services

Benefit: Eliminates need to reset preferences on each visit

3. Detailed Cookie Information

Below is a comprehensive list of cookies used on our website:

Cookie Name Type Purpose Duration Provider
cookieConsent Essential Stores your cookie consent preferences 1 year Golisaqexido
sessionId Essential Maintains your browsing session Session Golisaqexido
_ga Analytics Google Analytics visitor identification 2 years Google
_gid Analytics Google Analytics session identification 24 hours Google
_gat Analytics Google Analytics request rate limiting 1 minute Google
_fbp Marketing Facebook Pixel browser identification 3 months Facebook
_clck Analytics Microsoft Clarity user identification 1 year Microsoft
userPrefs Preference Stores language and display preferences 6 months Golisaqexido

4. How We Use Cookie Data

The data collected through cookies helps us:

  • Improve Website Performance: Identify slow-loading pages and optimize site speed
  • Enhance User Experience: Personalize content and remember your preferences
  • Analyze Traffic Patterns: Understand which pages are most popular and how users navigate
  • Measure Marketing Effectiveness: Track conversion rates and optimize advertising campaigns
  • Provide Better Customer Service: Understand common user issues and improve support
  • Ensure Website Security: Detect and prevent malicious activities

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome
  1. Click Settings → Privacy and Security
  2. Select "Cookies and other site data"
  3. Choose your preferred cookie settings
  4. Manage exceptions for specific sites
Mozilla Firefox
  1. Click Options → Privacy & Security
  2. Find "Cookies and Site Data" section
  3. Adjust cookie acceptance settings
  4. Use "Manage Data" for site-specific controls
Safari
  1. Click Safari → Preferences
  2. Go to Privacy tab
  3. Adjust "Cookies and website data" settings
  4. Use "Manage Website Data" for details
Microsoft Edge
  1. Click Settings → Cookies and site permissions
  2. Select "Cookies and site data"
  3. Configure cookie behavior
  4. Add site exceptions as needed

Third-Party Opt-Out Tools

For marketing cookies from third parties, you can opt out through:

6. Mobile Device Cookie Management

For mobile devices, cookie management varies by operating system and browser:

Android Devices

Chrome Mobile: Settings → Site Settings → Cookies

Samsung Internet: Settings → Sites and downloads → Cookies

Firefox Mobile: Settings → Data Management → Cookies

iOS Devices

Safari: Settings → Safari → Block All Cookies

Chrome iOS: Chrome Settings → Content Settings → Block Cookies

System Level: Settings → Privacy → Tracking → Limit Ad Tracking

7. Impact of Disabling Cookies

Disabling certain types of cookies may affect your experience on our website:

If You Disable Essential Cookies:
  • Website may not function properly
  • Forms may not submit correctly
  • Security features may be compromised
  • Session data will not be maintained
If You Disable Optional Cookies:
  • Less personalized experience
  • Need to reset preferences on each visit
  • Less relevant content and advertisements
  • Limited website improvement insights

8. Data Protection and Security

We implement appropriate security measures to protect cookie data:

  • Encryption: Sensitive cookies are encrypted using industry-standard methods
  • Secure Transmission: Cookies are transmitted over HTTPS connections
  • Access Controls: Limited access to cookie data on a need-to-know basis
  • Regular Audits: Periodic review of cookie usage and security measures
  • Data Minimization: We collect only necessary cookie data
  • Retention Limits: Cookies are automatically deleted after specified periods

9. International Data Transfers

Some of our cookie data may be processed by third-party services located outside Malaysia:

  • Google Services: Data may be processed in the United States and other countries
  • Microsoft Services: Global data processing with appropriate safeguards
  • Facebook/Meta: International data transfers under standard contractual clauses

All international transfers are conducted with appropriate safeguards in place, including standard contractual clauses and adequacy decisions where applicable.

10. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in our cookie usage practices
  • New legal requirements or regulations
  • Updates to third-party services we use
  • Improvements to our website functionality

When we make significant changes, we will notify you through:

  • Updated banner notification on our website
  • Email notification to registered users
  • Prominent notice on our homepage

11. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email Contact

Privacy Team: privacy@commonislr.org

General Inquiries: contact@commonislr.org

Phone Contact

Main Line: +60 3 1185 34570

Hours: Monday-Friday, 9:00 AM - 6:00 PM MYT

Postal Address

Golisaqexido Data Protection Officer
Lot 2847, Jalan Pending Industrial Area
93450 Kuching, Sarawak, Malaysia

Response Time

We aim to respond to all cookie-related inquiries within 5 business days. For urgent privacy matters, please call our main line and ask to speak with our Data Protection Officer.